Accessibility Statement

Here at Escapism Plymouth, we make it a priority to create a welcoming and inclusive space for all of our participants, regardless of ability. We aim to ensure that anyone who visits has the opportunity to enjoy their experience without hindrance, and we have committed to improving our site and our rooms at every opportunity in order to make them accessible to everyone. We pledge to continuously seek to do what we can, starting with the following:

Physical Accessibility

• Entrance and Exits: Our escape room has a slight ramp entrance coming straight off of the pavement to accommodate individuals with mobility challenges. One of our emergency exits sits at the bottom of a wide flight of 6 steps.
• Design: The interior of our entranceways and escape rooms are designed to ensure easy movement throughout and are optimized for wheelchair users in every room as much as possible.
• Restrooms: We have unisex bathrooms with roomy cubicles, along with a separate accessible bathroom compliant with accessibility standards.

Sensory Accessibility

• Lighting: We aim to use lighting throughout our rooms that adequately fills the space without causing discomfort. However, due to the theming of some of our rooms this isn’t possible with ambient lighting every time. If extra lighting is required, torches can and will be provided.
• Sound: Volume levels throughout our escape rooms can be tailored to you, reduced or increased to suit the group.
• Noise Levels: We pride ourselves on creating an environment that helps to disconnect from the outside world by controlling the noise levels inside the rooms, we find that this means participants with sensory sensitivities can comfortably engage without feeling overwhelmed.

Communication Accessibility

• Instructions and Briefings: At the start of your experience our game hosts will introduce your game with clear instructions and helpful tips designed to help you enjoy your time with us to the fullest! This will be tailored to your group with learning and communication needs in mind to ensure you get the most out of this information, should further assistance be needed, our team is happy to oblige.
• Written and Visual Communication: Clear materials are used where possible to convey information and clues, additional lighting can be provided should the materials be unclear. Clarification can also be given on the accessible screens in the room upon request.

Assistance and Support

• Support Animals: We permit trained service animals within our escape rooms, and we endeavour to accommodate their needs the best we can.

Feedback and Continuous Improvement

We are constantly looking to improve our accessibility: should you come across any accessibility challenges during your time with us, please let us know. We are committed to addressing issues as soon as we are able to, and to make any necessary improvements and adjustments promptly.

Contact Us

We want all our guests to have an inclusive experience at our escape rooms, and so if you have any queries or concerns about Escapism Plymouth’s accessibility, please do not hesitate to contact us.

If you feel that you would benefit from visiting our facility to discuss your accessibility needs and the rooms suitability we are open every day from at least 11-8. We have also listed the below information in an attempt to answer any questions you may have.

Wheelchair Accessibility

While we have committed to making as much of our rooms as accessible as possible, there are some restrictions:

Breadcrumbs: Largely accessible, a small section of the room is inaccessible behind a door with a width of 54cm.

Radioactive: Fully Accessible, one puzzle requires a shoulder height of 115cm.

The Missing: Largely accessible, a small section of the room is inaccessible due to a section requiring players to crouch or crawl (Height 87cm, Width 86cm). Also contains puzzles at 150cm height.

Showtime!: Fully Accessible, contains padlocks at 150cm height.

Forge: Largely Accessible, contains 2 small sections behind doors of 61cm width. The contents of which can mostly be seen from outside. The sections themselves are not large enough for a wheelchair to turn.

Wrecked: Largely Accessible, an initial door width of 80cm may be too narrow for some larger electric wheelchairs. There is also a small section visible, but behind a door with a width of 72cm and a small lip.

Accused: A set of smaller rooms that can accommodate one wheelchair with a reduced group size. The highest point that requires access is at 175cm - a total of 4 points require reaching up at least as high as 140cm.

Low Mobility

Chairs can be placed in any of our rooms upon request.

Breadcrumbs: One puzzle requires one player to lay down.

Radioactive: No mobility concerns.

The Missing: a small section of the room requires one player to crouch or crawl (Height 87cm, Width 86cm).

Showtime!: No mobility concerns.

Forge: One puzzle requires one player to crouch.

Wrecked: A small lip is present across one threshold – the interior is fully visible, but access is necessary for one member of the team.

Accused: The final section will require a player to reach low.

Hard of hearing

Additional clues are displayed on the screen in each room, with an alert sound. It is recommended that at least one player is not hard of hearing in case of emergency..

Breadcrumbs: One audio puzzle which can be displayed on the screen.

Radioactive: One audio puzzle which can be displayed on the screen, another can be overridden in case of issue.

The Missing: One audio puzzle which can be displayed on the screen.

Showtime!: One audio puzzle which can be displayed on the screen.

Forge: No audio puzzles.

Wrecked: No audio puzzles.

Accused: No audio puzzles.

Sensory Issues

Escape rooms offer an experience that can be overwhelming to some players. Our game hosts make sure to stress the availability of the ‘press to exit’ buttons that we have in all our rooms in the circumstance that a player wishes to leave the game for any length of time. All our soundtracks in our rooms can be altered to be quieter or to be absent completely upon request. This is also possible to change mid-game should players wish.

Colour Blindness

We often use colour based puzzles in our rooms – while our game hosts will check to see if the group contains any colour blind players, we advise at least one member of the party doesn’t have difficulty seeing colours.

Breadcrumbs: One colour based puzzle.

Radioactive: Two colour based puzzles.

The Missing: Three colour based puzzles.

Legacy: Two colour based puzzle.

Forge: One colour based puzzle.

Wrecked: Two colour based puzzles.

Accused: One colour based puzzle, another which uses colours to assist with puzzle.

Light sensitivity and Epilepsy

Our rooms have varying levels of light to create an immersive experience. These can be altered if required or if low lighting is an issue we can provide torches.

Breadcrumbs: Low light in one room, players have access to a handheld torch; additional torches can be provided.

Radioactive: Low light in one room, this can be adjusted midgame, or prior to starting.

The Missing: Low light to begin, this can be adjusted prior to the game starting – hand torches are provided.

Showtime!: No lighting concerns.

Forge: Some areas of the room can be dimly light – a thematic torch is given at the start.

Wrecked: Low light to begin, this can be adjusted somewhat.

Accused: No lighting concerns.

Should you have any further concerns or questions, please contact us.